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ChintoLabChintoLab
Legal

Privacy Policy

Last updated: May 5, 2026

1. Information We Collect

When you use our contact form or subscribe to our newsletter, we collect:

  • Name and email address
  • Phone number (optional)
  • Project details you share with us
  • Technical data such as IP address and browser type (via server logs)

We do not collect payment information directly - any payments are processed by third-party providers subject to their own privacy policies.

2. How We Use Your Information

We use collected information to:

  • Respond to your enquiries and project requests
  • Send newsletters you subscribed to (you may unsubscribe at any time)
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (HTTPS/TLS) for all data in transit. Contact form submissions are retained for up to 90 days and then deleted. We use technical and organisational measures to protect your data from unauthorised access.

4. Cookies

We use essential cookies only - to remember your theme preference (dark/light mode). We do not use advertising or tracking cookies. Google Analytics may set cookies if you have not opted out via your browser settings.

5. Third-Party Services

Our website uses the following third-party services which have their own privacy policies:

  • Google Analytics - website traffic analysis
  • Cloudinary - image hosting and optimised delivery of user-uploaded images
  • MongoDB Atlas - cloud database hosting for contact form submissions and newsletter subscriptions
  • Gmail (Google Workspace / SMTP) - transactional email delivery for contact form notifications and newsletter confirmations
  • Vercel - hosting, CDN, and serverless functions

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Unsubscribe from our newsletter at any time via the link in any email
  • Object to our processing of your data

To exercise any of these rights, contact us at the email listed on our Contact page.

7. Changes to This Policy

We may update this policy periodically. We will notify subscribers of material changes via email. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions, please use our Contact page.